Episode 43, recorded Thursday 17th March 2011, discussing Business Intelligence and Collaboration integration, free LotusLive for Japan relief, Sametime for Android and iOS and more…


Stuart McIntyre (blog | twitter | company) & Darren Duke (blog | twitter | company)


Andy Piper

Andy Piper (blog | twitter | company) is WebSphere Messaging Community Lead at IBM, and is also widely known online as a “social bridgebuilder”. He has been with IBM for 10 years, was working for an IBM customer for 4 years before that, and whilst he works within the WebSphere brand of Software Group, he is a “friend of Lotus”, being extremely active in internal and external social networks (one of IBM’s early internal blogging community, and a “BlueIQ Ambassador”). Andy is a regular speaker on both technical topics related to application integration as well as on bringing social dimensions to business. He is also a co-presenter of the weekly Dogear Nation podcast… which is about to hit its 200th episode…. he is also very good at teaching TWiL people about how to more effectively use Google Docs… 😛

Lars-Olof Allerhed

Lars-Olof Allerhed (blog | twitter | company) is Social Evangelist in the World Wide Tiger Team  for IBM Collaboration Solutions, He has worked for IBM for a bit over 10 years in various senior technical positions, was originally hired in to Lotus when it was a subsidiary of IBM and since 1st of January is back in “Lotus”again working for IBM Collaboration Solution (ICS) in IBM Software Group. Focus in my current role is to evangelise about how to use ICS products  an solutions especially focusing on emerging technologies and Mobile,  he has developed a  speciality skill in delivering First of a Kind projects (FOK) successfully and is frequently requested form different parts of IBM to lead FOK projects. Has been blogging externally since the early dot com days and was one of the first jump on Jaiku.

TIna Groves

Tina Groves (twitter | company) recently re-joined the Cognos product management team to lead the collaborative decision making area, leveraging her 25 years experience in analysis, event processing and information-driven applications. She is best known by Cognos customers for her popular conference sessions on report design and advanced charting.


Collaborative Business Intelligence with Cognos BI and Lotus Connections

  • What is BI?
    • Cognos Business Intelligence was started back in the mid-nineties with reporting and interactive analysis delivered by Impromptu and PowerPlay.  Over the past decade, Cognos products evolved to a suite of reporting and analytical capabilities to delivering a complete platform which included metrics and financial performance management to today where it’s a system of business analytics.
  • Why and who uses BI?
    • Organizations use Businesss Analytics in order gain insights into their business interactions, develop strategy and manage financial forecasts.  People use Business Analytics to answer questions like how are we doing, why and what should we be doing.
  • Why Collaboration and Business Intelligence? 
    • People today use Facebook, Twitter and other social media to connect with friends in their personal lives.  People are wanting to use these means to find people within their organization and find relevant information in their environment to assist their decision making.
  • What does a customer get when they buy Cognos 10? Are there any restrictions on how they use Connections? 
    • Cognos customers have full use of Connections with Cognos BI v10.  Users require enhanced consumer role or higher to have entitlement to the Collaboration capabilities from the Business Insight Workspace (yes, fully un-crippled!)
  • What happens if Connections takes off and they want to get more licenses? 
    • Then, a corporate-wide license can be purchased for the employees who do not have a Cognos license.  The Cognos 10 application can be configured to use the corporate-wide Connections application.
  • Examples and screen captures can be seen in Tina’s guest entry on synch.rono.us
  • What’s next for Cognos/Connections?    
    • More and more integration!  Cognos is also interested in expanding the BI value to other collaboration tools such as instant messaging and to further the integration on platforms such as mobile and cloud.  Stay tuned!
  • Inside Gatorade’s Social Media Command Center

IBM offers LotusLive free of charge to agencies in Japan

  • Salvation Army planning to use Lotus and LotusLive technology to manage their efforts
  • Not the first time this year IBM Lotus technologies have helped in a disaster, Mark Bennett (a TWIL devotee and all around good guy) of the New Zealand Salvation Army developed RAD Notes apps to assist in the NZ earth quake

Speaking of cloud, Microsoft to offer free BES Hosting with BPOS

  • Supported and hosted by RIM
  • Does this pressure IBM to do the same? I know we’ve heard $15/user/mo is the “market norm”, has that now changed?
  • Is LotusLive really aimed at the < 300 user markets (the minimum number of users required for LL BES)?

QuipIM –First Sametime Client for iPhone and Android released

  • Available for Android, coming soon for iOS.

Twitter tells developers not to build clients anymore – what happened?!

  • Twitter grew on its own multichannel, multipurpose nature – clampdown seems counterproductive?
  • Is it all about control and advertising? (chart)
  • third-party dev backlash
  • How does Twitter make money? It doesn’t. There is your reason why they are doing this



xDesk v1.1 from Chris Connor on OpenNTF. And fine example of an XPages helpdesk and issue tracking database….with mobile access for iShiny and other webkit browsers! So good I’m actually using it. This month it is also the featured OpenNTF Project of Month.


Lanyrd – can’t remember if this has been covered on TWiL already? I see no evidence of it on the blog and it’s very relevant to a collaboration / social audience. And I’ve blogged about it. It’s a social conferencing site which also has some extremely cool features for speakers, enables persistent aggregation of information around point-in-time events, uses Twitter, now has a browser plugin for enhancing Twitter profile pages, etc etc.


Collabracam – an iphone ipad application to shoot multi camera videos with up to 4 iphones (iTunes link)
Discussions in Google Docs


If you want to learn more about how Cognos and Connections deliver social business to organizations, join this webinar on Mar 23rd, with demonstrations on Collaborative BI, Social Analytics and Consumer and Corporate Sentiment.
Lotusphere Comes to You in Montreal on June 7th… yes, I’ll be speaking in person at that event! (I love Montreal! (being the only Canadian city I’ve visited, though) free poutine for all attendees? –andyp) 
The Future directions for Business Intelligence highlight the importance of mobile devices.
If you need a chuckle about Canadian facts, check this out


Dragon Dictation for the iPad/iPhone – Free app, works great, not so good in noisy environments, but with headset it really rocks.  Helps iOS catch up with Android in some regards.

Episode 42, recorded Thursday 10th March 2011, discussing upcoming Lotus User Groups in Belgium and the UK, why the Lotus community should ‘put up or shut up’ in Australia, IBM’s stance on Nokia devices and more…


Stuart McIntyre (blog | twitter | company) & Darren Duke (blog | twitter | company)



Warren Elsmore

Warren Elsmore (blog | twitter | company) has worked in the Lotus arena for 15 years and is a Senior Architecture Consultant with the Bluewave Group.  Bluewave provide technical architecture consultancy and advice to a range of large and small customers across the globe. Warren has spoken at many Lotus events including Lotusphere, Collaboration University, the View Admin conference, ILUG and UKLUG. He also writes for Clippings and in any spare time he has left he runs the UK Lotus User Group!

Theo Hesslemans

Theo Heselmans (blog | twitter | company) has been doing Notes/domino development for almost 20 years. He became an independent consultant about 10 years ago and founded Xceed. He’s been to almost every Lotusphere, and got involved into the Lotus community when he started blogging about 4 years ago. He’s been running the BLUG now for 2.5 years.


User groups

  • What are Lotus User Groups?
  • Why did you chose to organise them?
  • What’s involved in organizing such an event: find Venue, Date, Speakers, Sponsors, Attendees, Staff, Merchandising
  • Who attends user groups?
  • What is the format of your events, days/numbers?
  • What are the benefits of attending?
    • to attendees?
    • to sponsors/exhibitors?
    • to speakers
  • Shouldn’t IBM be responsible for running these events?


  • When is it? (March 31th – April 1st)
  • Where? (Crowne Plaza In Antwerp, we needed a bigger venue, as we grew: more than 200 people per day)
  • Why Antwerp this time? (Great city, we wanted to a change from Brussels)
  • Now a two-day event – why the change? (so many topics to cover, and we had to turn down too many excellent speakers last time)
  • Who is speaking? (70% international Lotusphere speakers)


  • When is it? (23rd-24th May)
  • Where? (Manchester Museum of Science and Industry)
  • What is planned? (2 days of conference sessions with a fantastic line-up of speakers)
  • What are you looking for in session abstracts?

The future of LUGs

  • Are more user groups required around the world?
  • If someone wants to organise a new one, where do they start?
  • How do you get the word out?
  • Does the move to Social Business change anything?

Other news:



1) Book your flights (if flying!!!) soon, fuel surcharges are being added to prices at an alarming rate.
2) IBM stop changing your technote URLs!!!


1) Register for UKLUG – as an attendee, speaker or sponsor (Abstracts and sponsors close 5th April Final session by the 18th April.
2) If you can’t make it to UKLUG, find your local LUG through LotusUserGroups.org
3) If you don’t have a local LUG – start one!


1) Register for BLUG: about 50 seats available
2) Go to UKLUG: you won’t regret it
3) Ytria updated their tools to version 10. Especially ScanEZ is a lifesaver. Bought it in 2004 and practically use it daily.


1) Google Chrome 10 just released, features new preferences UI, and sync of apps/bookmarks/extensions/password/preferences/themes etc between machines, even between operating systems.  Faster than ever too.  IBM support still an issue, but otherwise, why aren’t you using it??!
2) Also, look out for TWiL goodies at UKLUG…

Episode 41, recorded Thursday 3rd March 2011, discussing the work of analysts, the state of the collaboration marketplace in 2011, IBM’s new Social Business campaign and more…


Stuart McIntyre (blog | twitter | company) & Darren Duke (blog | twitter | company)


James GovernorJames Governor (blog | twitter | company) is analyst and co-founder of RedMonk
Angela AshendenAngela Ashenden (blog | twitter | company) is Principal Analyst at UK-based research and advisory firm MWD Advisors, where she leads the Collaboration practice.

*** Please note: there is some ‘industrial language’ in this episode.  Please beware if easily offended, or if planning to listen in an open-plan office! ***



  • What the heck do you lot do?
  • How does one become an analyst?
  • What happens when you criticise companies?

Social/Collaboration in 2011 

  • Can we set the scene?  Who are the major players? Who’s up and coming, who’s fading away?
  • Cloud seems to be the big thing, at least according to Microsoft 😉
  • Isn’t everything cyclical?

Lotusphere 2011 / IBM Social Business 

  • What did you think of IBM’s Social Business rebranding effort at LS11?
  • James, you’ve been vocal about the importance of developers to the brand.  Can you explain why you think this?
  • The social collaboration and mobile market both are very consumer-driven at present – does IBM need to market to consumers?
  • How well does LotusLive now stand as a cloud-based alternative to the on-premise Lotus portfolio?
  • IBM seems to be deprecating the Lotus brand – is this a good move?


DarrenIf you get a new iShiny device, be sure to have your fingerprints surgically removed. And why should my iShiny make me enter a credit card to download free apps.
JamesFollow @monkchips !!! if you want to cut your coffee consumption treat it like cigarettes. don’t drink coffee in the office. i am down to 2 coffees a day.
AngelaWatch out for a free MWD online event launching 12 April – Email in the Cloud: hype, opportunity and your collaboration strategy
StuartSkype community chats for Connections, Quickr and LotusLive.  Contact me for more info.

Episode 40, recorded Thursday 24th February 2011, discussing the design and information development methodology at work inside IBM/Lotus with IBM’s Director of User Experience and Information Development, Nokia’s decision to partner with Microsoft, the new XPages forum and more…


Chris PaulChis Paul (twitter | linkedin) is Director, User Experience and Information Development, Collaboration Solutions at IBM.
Mat NewmanMat Newman (blog | twitter | company) is the Director of Educaiton for ISW (an IBM Premier business partner in Australia, and this years winner of the IBM South-East Asis Business Partner of the Year award), Mat is a Lotusphere speaker of repute and renown and owner of the coolest yellow suit around!


UX Design at IBM 

  • What does Chris’ role as ‘Director, User Experience and Information Development, Collaboration Solutions’entail?
    • Do you manage a team?
    • Who is part of that team?
  • User Experience AND Information Development.
    • Why the two roles combined?  Are the intersections between their work?
  • Will IBM continue to offer offline documentation?
  • Do you manage design for web-based, client and mobile?  Does that bring challenges?
  • What are the goals and main focus areas in 2011?
    • ‘This year, our focus is on: user adoption, consistency and integration.’
  • We keep on hearing about OneUI.  Can you talk to what OneUI is?
  • Whilst the UI is similar cross the products, the process of customising the UI is very different (thinking of Quickr, Connections, Sametime, iNotes etc.).  Are there any plans to make this easier and more standardised? (Stuart)
    • Where do you see the future interface of the traditional desktop client given the OneUi approach for the browser based clients
    • We’ve seen a huge growth in mobile ‘Smart”devices based on simplified design, which has come at a functionality cost (Apple iOS sans Tasks) how hard do you find the trade off between usability and functionality
  • Has anyone looked at what features are turned on by default?
  • What other vendors do you look at and envy?
  • I would love for you and your people to come out to an Exchange to Notes migration and listen to the users 😉
  • Mac is a big topic today.
  • Does developing for the Mac lead to different design decisions to Windows-development?
  • How do you combine that with OneUI standards
  • As IBM adopts Social Business, users will look for design clues from consumer social sites such as Twitter and Facebook.  These sites evolve fast with almost weekly changes.  Can IBM keep up?  Indeed, should it try to?
  • With the drive for continued improvement do you see the continuation of the point.point release of new features and functionality that we’ve seen in the last year or so?

Other News: 

  • LotusLive Notes support for Blackberry and Android announced this week
    • Additional charge feature ($10/user/month)
    • 300-user limit for Blackberry
    • Traveler expanded with Android support
  • Nokia and Windows Phone 7
    • What’s the impact?
  • QuickrD 8.5 Administration book from Packt released
  • Cisco killed their Radio Star email
    • Complaining of “commodity”for email
    • Is this the future of Office too?
  • New XPages Forum on LDD/Notes.net
    • Built on XPages no less!
    • Good idea?
    • It even has “pinned”topics!


Announcing the winner of the ‘Mastering XPages’eBook:
Andrew Welch,
University of Tasmania,
Hobart, Tasmania, Australia


DarrenQuote from Upton Sinclair: It is difficult to get a man to understand something when his salary depends upon his not understanding it. – via Ben Poole
StuartListen to ‘Get Social Do Business’- new podcast from Lisa Duke
ChrisSurround yourself with talented people and amazing stuff happens!
MatWildfire, plus View/Parent Preview in Notes client

Episode 39, recorded Thursday 17th February 2011, discussing the massively successful ‘Mastering XPages’ book, Domino Designer on the Mac, Watson and more…


Stuart McIntyre (blog | twitter | company) & Darren Duke (blog | twitter | company)


Tony McGuckin (linkedin) is a software engineer in the IBM Ireland software lab. He began his career with IBM in 2006 working in software product development on the Lotus Component Designer runtime before morphing into the XPages core runtime team. When not directly contributing to the core runtime, Tony is busy with software research and development for the next generation of application development tooling for both Domino server and XPiNC. He also spends time engaging directly with IBM customers as an XPages consultant, and being involved with the IBM OneUI web applications and iWidgets adoption workgroup. Tony lives in Northern Ireland where its always warm and sunny.

Martin Donnelly (linkedin) is a software architect and tech lead for the XPages runtime team in IBM Ireland and has worked on all three XPages releases from Notes/Domino 8.5 through 8.5.2, Prior to this, Martin also worked on XFaces for Lotus Component Designer and on JSF tooling for Rational Application Developer. In the 1990s while living and working in Massachusetts, he was a lead developer on Domino Designer. Now, once again based in Ireland, Martin lives in Cork with his wife, three daughters, and two greyhounds. When pressed, he confesses to playing soccer on a weekly basis, and salmon fishing during the summer when the opportunity presents itself.

Mark Wallace (linkedIn) is a software architect working in the IBM Ireland software lab. In the past, he worked on the XSP runtime, which was developed for Lotus Component Designer and subsequently evolved into the XPages runtime. He has a keen interest in programming models and improving developer productivity. Mark has worked in Lotus and IBM for more than 15 years on various products and is currently working on Sametime Unified Telephony. Mark lives in Dublin with his wife and two children and spends as much time as possible in the Ireland’s sunny south east enjoying fishing and kayaking with his family.


Mastering XPages Book

  • How did the book come about?
  • When did you start work?
  • It’s quite a tome! 750 pages! How long did it take you to write?
  • Who is the book aimed at?
  • How did you split out the workload?  By chapter, by topic?
  • Who was responsible for the overall flow and organisation of the content?
  • The book was launched just prior to Lotusphere – great timing!
    • At LS11 it out sold any book at any IBM event in the last 6 years!
    • How have sales gone so far?
    • Pleased with the reaction?
    • Did that “fixed date”cause extra work?
  • What were the greatest challenges to writing the book?
    • How did you overcome them?
    • Would you write another one, given the experience?
  • Did you have to make any changes when 8.5.2 shipped?
  • Why write a book?
    • Has it raised your profile in IBM?
  • Discounts, discounts, get yer discounts here
    • Good through February!!!
    • Get 35% off the book in the US
    • Get 40% off the ebook version
    • See Ellice’s blog for details, codes and links

DDE on Mac

  • Why the sudden storm of discussion?
  • Would it be that hard to do?
  • Ed says the decision is a business justification one and that “cost != opportunity cost”. Is this one that must be justified by net new revenue, or is it (like social business) not possible to justify ROI, but needs to be done as the cost of not doing it is so great?
  • Is full DDE necessary, or would a designer just for XPages be enough?
  • Should we be looking beyond Domino Designer to other development tools (RAD7, Portlet Factory etc) being Mac-based?

Watson on Jeopardy

  • Wow!
  • A good advert for IBM?  Good PR?
  • What does this tech mean for us?  Can we see a day where call centres are replaced by Watson-type technology?
  • Built on the Power7 platform

IBM Execs beginning to get social!

  • Alistair Rennie now on Twitter
  • Does IBM pushing Social Business mean that IBM/Lotus must be seen to be leading the way in being more social itself?
  • Does Social need to mean external, or is internal enough?

UKLUG Call for Abstracts open


DarrenFree bar code labels for tape libraries, just buy the correct Avery label, http://tapelabels.librelogiciel.com/

Oh, and we have an e-book version of the “Mastering XPages”book to give away. Send an email before 12PM EST next Wednesday to ideas@thisweekinlotus.com to enter.

StuartBuy Mastering XPages!
TonyIf you’ve not already downloaded the new TeamRoom OpenNTF 8.5.2 template from OpenNTF.org then you should do so now!

It is quite literally a developers goldmine for examples and best practices on how to use many of the new controls found in the XPages Extension Library!  And don’t be shy on giving feedback!

Bear in mind it’s currently geared at 8.5.2, requires the Extension Library of course, and works best in Firefox 3.6, and MSIE 7 & 8.  In the coming weeks we’ll be updating it with more cross browser, XPiNC, and performance enhancements!


MarkTake some time to go through the samples in chapter 4 “Anatomy of an XPage”, these will provide you with valuable lessons on the structure of an XPages and the fundamentals of the XSP language. Happy Reading!
Martin1) XPages book has tips throughout – chapter 9 is a good one (about sorting in views)
2) Always thank the people that help – in the acknowledgements section!

Episode 38, recorded Thursday 10th February 2011, looking back on Lotusphere 2011, possible Lotus re-branding, whether Social Business is well understood, the popularity of Lotus-focused books and more…


Stuart McIntyre (blog | twitter | company) & Darren Duke (blog | twitter | company)


Looking back at Lotusphere 2011 

‘Social Business’- ‘Get Social. Do Business’as a theme 

  • Did attendees/customers/press get this?  Is there a sense that IBM is leading the field (and the conversation) now?
  • What does this mean for traditional Lotus partners? Will this lead to a new tier of business partners that can lead the Social Business message?

Looking forward: 

  • Did you get a sense for what’s coming in the ‘Next’versions of the product?  Is this Project Vulcan being realised?
  • Will Activity Streams become ubiquitous?
  • Is the future all web based? Will there be a place for desktop apps still? How about native mobile apps?
  • What will LotusLive Symphony bring us?  Is it a big threat to Google Apps?  Was pricing discussed?
    • LotusLive Symphony first look
    • Will this be IBM moving into a Fremium model?
    • Will it be available on-premise?

Success of XPages book – Mastering XPages 

  • Ed Brill – ‘Well, they sold out at Lotusphere.  First time ever, from what I heard.  More than any other IBM Press book at an IBM conference.  None of this surprises me, because learning XPages is the single most-important activity you can undertake if you want to be on top of the game in building Domino applications.’
  • Still a real appetite for Lotus books and hard copy publications – Lotus Redbooks?

Social Business Jam 

  • Have you partaken?

Domino Express Changes 

  • All limitations besides customer size to be removed in 8.5.3


DarrenVMware ESXi is free! Free, free, free…..and will work on ‘some’SATA controllers
JonExcuse me iPhone app – best anti-social app out there
MitchStuart and Rob Wunderlich’s SHOW202 Connections Installation presentation, and watch for Darren’s Kimonos videos.
StuartBoxcar notifications app for iPad/iPhone – a mobile activity stream (via Luis Benitez)

Episode 37, recorded Wednesday 2nd February 2011, live at Lotusphere 2011.  Darren and Start are joined by Mary Beth Raven, Kat Mandelstein, Paul Mooney, Bruce Elgort, Mitch Cohen and an audience of Lotusphere attendees for a discussion of topics surrounding the event…


Stuart McIntyre (blog | twitter | company) & Darren Duke (blog | twitter | company)


Mary Beth Raven Ph.D (blog | twitter) is IBM Senior Technical Staff Member in the Lotus User Experience Design team

Paul Mooney (blog | twitter | company) is Senior Technical Architect from Bluewave Technology with 15 years experience supporting Lotus messaging products?

Kathy Mandelstein (twitter) is currently oversees worldwide marketing programs, web and events in IBM Software Group for the Lotus portfolio of collaboration tools designed to empower people to be more effective, responsive and innovative within the context of the work they do. It includes email, calendar, instant messaging, electronic forms, web conferencing, portals, team spaces, business dashboards, document management, and enterprise social software. Previously Kathy led the IBM Rational marketing team focused on the business value of effective software delivery.

Bruce Elgort (blog | twitter | company) is the president of Elguji Software, the creators of the hugely popular IdeaJam collaboration site for the Lotus Community. His other megahits include co-founding the Lotus Notes open source community OpenNTF.org and hosting the Taking Notes Podcast with the famed Julian Robichaux.

Mat Newman (blog | twitter | company) is a consultant for ISW (a business partner in Australia), Lotusphere speaker and owner of the coolest yellow suit around!


Lotusphere 2011 – what else?

A special ‘thank you’ to all those that helped organise this, ran the PA and got us the recording.  Thanks too to all the folks that attended and made it such a fun event!  All being well, we’ll be back live at Lotusphere 2012!

Episode 36, recorded Thursday 28th January 2011, discussing why Notes is definitely not dead, IBM’s exceptional web experience, LotusLive’s pre-Lotusphere announcements, working at IBM, Lotus advertising, Domino on SSDs and even a few mentions of Lotusphere 2011!


Stuart McIntyre (blog | twitter | company) & Darren Duke (blog | twitter | company)


Notes is definitely not dead!

Does IBM Practice what it preaches?

Lotuslive announcements

Working at IBM

Will we ever see another ad campaign like this?

  • Lots of discussion about advertising vs. marketing
  • Product vs. Brand etc
  • Is it time for a new Lotus Notes/Domino ad campaign?

James Governor: Lotus Gears Up To Embrace The Web, Rebuild its Developer Story, pwn Social Business

  • Is James right?  Is the appdev story the key to IBM success with ‘platforms’like Connections, LotusLive and Quickr?

Domino on SSDs – Erik Brooks marvels at speed of Domino solid state disk

  • NSF versus transaction logging
  • Notes client on SSD

SametimeGuide.com launched by Chris Miller. Sametime admin tutorial videos

  • $199 – special promo offer of $49.99

Connections Files plug-in for Notes released

IBM Social Business Jam, Feb 8-11

Lotusphere 2011

  • People Vowe will miss at LS11
  • The passing of the torch or the end of an era? Great topic!
  • What’s the one standout session?
  • What are we looking forward to?



If you’re not going to #LS11, (or even if you are) start working on your boss/significant other/dog/cat to get to #LS12


Get on Twitter, Get on LinkedIn, Participate.  Sign up for about.me.

Episode 35, recorded Wednesday 20th and Thursday 21st January 2011, discussing Sandy’s new Sales and Evangelism VP roles, plans for 2011, her involvement in Lotusphere and more.  We then move onto a discussion about IBM’s 4Q10 figures, Lotusphere events, the return of the XCast and more


Stuart McIntyre (blog | twitter | company) & Darren Duke (blog | twitter | company)


Sandy Carter (blog | twitter) is Vice President, Social Business and Collaboration Solutions Sales and Evangelism, where she is responsible for setting the direction for IBM’s Social Business initiative, working with companies who are becoming Social Businesses, and being the evangelist for the concept and best practices around Social Business.

Kathy Mandelstein (twitter) is currently oversees worldwide marketing programs, web and events in IBM Software Group for the Lotus portfolio of collaboration tools designed to empower people to be more effective, responsive and innovative within the context of the work they do. It includes email, calendar, instant messaging, electronic forms, web conferencing, portals, team spaces, business dashboards, document management, and enterprise social software. Previously Kathy led the IBM Rational marketing team focused on the business value of effective software delivery.

Paul Withers (blog | twitter | company) leads the Domino Development Team at Intec Systems Ltd, an IBM Business Partner in UK. Co-presenting session at Lotusphere XPages: Enter The Dojo, Tuesday 3:30pm.


A two-part episode, first a 20-minute interview with Sandy Carter.  We covered:

New role at IBM – VP IBM Social Business and Social Solutions Sales and Evangelism

  • ‘IBM Social Business and Social Solutions’?  Can you describe what this includes?   
  • Sales and Evangelism?  Wow thats a tough combination…
    • Unusual to see a VP focused on Evangelism?  Will you continue to blog and tweet in the new role?
    • Lotus has seen a good long run of quarterly growth, then a few quarters that have been tough in a generally low market.  How do you see 2011 going? (will not ask you directly about Q4 figures, if you want to mention them then great…)
    • Will we see the yellow boxing gloves return? 😉 (i.e. will you look to take the fight to the competition)
  • Previously (before your role with partners) you were VP  Websphere.  What differences have you found coming across to Lotus?
  • Have you been surprised by the ‘community’aspect of Lotus, or are there similar communities around the other IBM brands?

Lotusphere 2011

  • What are your expectations for Lotusphere 2011?
  • Are you speaking at the OGS or other sessions?
  • Looking forward, If you had a message for the Lotus community as we get into 2011, what would it be?

We then spoke to Kathy and Paul, covering:

IBM/Lotus Q4 results

Lotusphere 2011

TWiL Live at Lotusphere

  • Wednesday 5:45-6:45 in Swan Pelican
  • Guests – Kathy Mandelstein, Mary Beth Raven, Bruce Elgort, Paul Mooney, Alan Lepofsky

RAID Explained via water coolers

The XCast relaunches

  • First new episode up, talking about Lotusphere (what else!) sessions etc.
  • Hosted by David Leedy, Tim Clark and Paul Withers
  • David’s XPages Cheatsheet updated – will be available at Lotusphere
  • XPages book

Lotus UX Team issued 26 patents in 2010

  • You either like patents or you hate them. IBM *loves* them….
  • Hopefully we’ll see some improved UI in Lotus products
  • Visit UX Lab at LS11(Dolphin Asia 4)

Symphony Fix Pack 1 released

  • Unrelated – Quickr Connector for Symphony 3 released
  • Supports QuickrD 8.5, QuickrJ 8.5 and ECM 1.1
  • Supports Symphony 1.3, 3.0 and Notes embedded (8.5.1 and 8.5.2)
  • Win XP, Vista and 7

Connections Administration Tool Now Available

  • Much needed GUI for managing Lotus Connections environments
  • Produced by TimeToAct group

First tranch of Lotus Awards announced

  • Congratulations to winners announced thus far: Silanis, Ascendant, Ascendant, iEnterprises, Trilog Group, Fritz & Macziol, and Polycom; and to finalists Tungle, Applicable, Prolifics, Rigelsoft, Ascendant, GEDYS IntraWare, Brookstone Technologies, EdifiXio, Silanis, GROUP Business Software, iEnterprises, Plantronics, and KMSLab.



Buy the books!


Use the Lotusphere Social Aggregator!


EntwicklerCamp, 21st-23rd Feb in Gelsenkirchen, Germany. Lots of great speakers, Maureen Leland doing keynote, loads of XPages sessions including two from me (XPages Blast, by kind permission of Matt White and Tim Clark, and XPages from a Difference View-point, updated and extended)


Not so much a tip, more a request.  Need a SIM card for the US that gives 3G data (no calls) at decent rates, say by buying a bundle of 2GB etc. Any suggestions?