Episode 80, recorded on Thursday 1st December 2011. Darren and Stuart interview renowned strategist Michael Sampson about his role, his new book Collaboration Roadmap, Connect 2012 and more…


Stuart McIntyre (blog | twitter | company) & Darren Duke (blog | twitter | company)


Michael SampsonMichael Sampson (twitter | blog | books) is a Collaboration Strategist, whose passion is helping organizations to make collaboration work, when their employees have to work together effectively and efficiently while separated by distance and time.  Michael advises end-user organizations in New Zealand, Australia, Europe, and the United States on making collaboration work.


‘Collaboration Strategist’

  • What does a collaboration strategist actually do?
  • What does governance actually mean?
  • How do you become one?
  • Why should companies employ you?

Collaboration Roadmap coverCollaboration Roadmap

  • Why a collaboration roadmap?
  • What does it cover?
  • Does the cloud change things?
  • Should IT be allowed to own the collaboration strategy/roadmap?
  • Who should read the book? Is it aimed at IT folks, or should it be head of comms, LoB, execs etc?
  • Foreword by Ed Brill – how did that come about?
  • How does this book fit with User Adoption Strategies?
    • Why does user adoption need a strategy?
    • Do organisations still think ‘build it and it will come’?
  • Does the book apply to home developed apps (say Domino/XPages) as well as packaged ones?
  • Any notable quotes from industry experts? 🙂
  • Draw for a free copy of the book (details to follow)

Connect 2012


If you’re going to upgrade firmware on a new SSD, you’ll need another machine to do it on.
All it takes is to be smart enough to figure out what to do, and also to be dumb enough to get up every day to do it.’ In 2012, be dumber!

Get your execs and managers to Connect 2012 – promises to be a cracking event. Still time to register for Social Connections II as well.
Know that Michael journals every day, recommend Day One – app for Mac and iOS.

Episode 79, recorded on Thursday, 22nd November 2011.  We discuss the new Sametime iOS client, Sametime 8.5.2IFR1, DanNotes, XSnippets and much more

[We’re releasing early this week as it is Thanksgiving in the US, also as the Sametime content is so timely.  Music this week in by Julia Nunes.]


Stuart McIntyre (blog | twitter | company) & Darren Duke (blog | twitter | company)


Gab DavisGab Davis (twitter | company) is Technical Director for the Turtle Partnership in London.  Working with infrastructure, design and support for Lotus collaborative products, especially the WAS based ones and this week is an official writer as co-author of the Sametime Admin Guide, available at Amazon and all discerning locations 🙂
Per Henrik LaustenPer Henrik Lausten (blog | twitter | company) is an independent consultant with his own one-man company in Denmark. He is working with Lotus Notes, Domino, and XPages development and administration based on experience with Lotus Notes/Domino since 1997.


New mobile clients for Sametime

  • Clients for iOS (now on App Store) and Android (coming soon).  BB client is already there has been since May.
  • Same model as Connections (builds on Mobile web and adds native features). Requires ST Proxy server (WAS based)
  • Needs new version of ST – 8.5.2IFR1 only downloadable today (not yet on public servers it seems)
  • Supports SUT as well

SUT & SUT Lite

  • What are they, and how do they differ?

Sametime 8.5.2 IFR 1

  • Interesting nomenclature – why not or 8.5.3
  • Whats in it?
    • Support for mobile clients
    • Support for Lion, FF6/7, IE9 (not Chrome yet though)
    • Offline Messaging
    • Organisational view of contacts (links to Connections)
    • Firefox 6 and 7 and IE9 support as well as Domino 8.5.3
    • Ability to send entire folders of files in file transfer
    • New browser-based meeting participation on Google Android tablets and Apple iPads
    • New Sametime meeting room features and options such as Active Speaker indication
    • Sametime Advanced 8.5.2 IFR 1 also includes:
      • Offline messaging (doesn’t require server install, just license)
      • Multi-file and folder transfer to individuals (doesn’t require server install, just license)
      • File transfers to multiple people simultaneously
      • Organizational tree view (is all this new?) Yep all new. and all tied to ST Adv licensing


  • Goals:
    • Provide a good looking and easy to use next generation of the OpenNTF code bin
    • Make the code available as open source as learning resource and for internal code bin libraries
    • Document not only what we’ve done but also how we’ve done certain things (project management, design, implementation, code control, etc.)
    • Efforts ongoing to make it easy to add XSnippets into Designer

XPageswiki.com on iOS

OpenNTF dev contest

  • submissions due next week (December 2nd)
  • win an iPad 2, iPhone 5 or Amazon voucher
  • ask participants to contribute XPages source code to help building either 1. mobile and/or 2. social applications. These contributions can either be full applications which can be customized or extended or they can be reusable XPages controls as in the first contest.


  • What is it? When?
  • How is DanNotes different to other LUGs/conferences?
  • What are you hoping for this year?
  • Will any of the content be shared/streamed?
  • What hashtag(s) should people look out for? Is there a conference twitter ID?

Lotusphere 2012 and Connect 2012

  • Gab, what’s your role this year?
  • Anything different in what is expected/desired from sessions this time?
  • Connect in Swan, does that mean fewer ‘traditional’LS sessions?
  • Who’s submitted sessions?
  • Great Geek Challenge is confirmed – we’ll be looking for sponsors 🙂 We have some already


So, Sametime. If you are not using Sametime Limited and are entitled to it then install it and give it to your users.

On the Packt website there will be / is a free downloadable chapter of the Sametime Admin Guide on Mobile clients and deployment

If you’re into XPages, have a look at 8.5.3 and the latest extension library on OpenNTF. Easy deployment on the server using updatesite method (I’m sure your admin will approve this form of deployment) – and plenty of features in the library to speed up XPages development. Also check the upgraded doclib and teamroom templates (that now include OneUI 2.1 and mobile interfaces)

Twitter Widget from Just Nudge

Episode 78, recorded on Thursday, 17th November 2011.  We discuss design and development processes in IBM Collaboration Solutions, Project Vulcan, OneUI, the future of mobile and web apps and much more…

Alternative title ‘the only value of a vision is the realisation of it’…

[Sorry for the echo in the middle-section of the podcast – please bear with it, it does go after a few minutes.  Music this week in by Julia Nunes.]


Stuart McIntyre (blog | twitter | company) & Darren Duke (blog | twitter | company)


Ronnie MaffaRonnie Maffa (twitter) is Vice President in Social Software Development at IBM.  Ronnie is responsible for the development of IBM Connections, Lotus Quickr, LotusLive Connections and Engage products.
Ethan PerryEthan Perry ( linkedin | twitter) is a Senior Product Designer, leading the LotusLive and IBM Connections User Experience teams. Ethan has also designed the user interface for IBM application development tools. Before joining IBM, Ethan was a researcher at the MIT Media Lab in the Sociable Media Group.


Design versus Development

  • How do the two teams interact and work together?
  • How do you ensure that Design create UIs that are possible to develop in a reliable and manageable way?

Project Vulcan

  • What is the purpose of the Vulcan vision?
  • How did it come about?
  • Will there be more Vulcan content at Lotusphere 2012?


  • How does Project Vulcan get implemented in LotusLive?
  • How does design for the Enterprise differ from design for the public web?
  • What does that do to customer expectations on release schedules?
  • One of the strengths of the latest Connections release is the ease of customising the UI (compared to say Sametime or Quickr).  Are there plans to continue this trend?
  • Are there any plans to bring new design concepts to admin UIs as well? (e.g. WebSphere/Connections admin UIs)


  • The Connections iPad application was really well done.  What other plans does IBM have to move their mobile, web, and rich clients into the area where their competitors just look weak?
  • Mobile – What next?


Cardstar iPhone, Android and BlackBerry app. Keep all those “Loyalty cards”used for discounts all in one place. Simply photograph the barcode on the card, this is then recreated on the device. When you shop and have to scan the card, simply have scan the barcode on your device. Great if your wife keeps all the cards 😉 (fantastic idea! SM)

In Connections 3 you can filter the news feed by following tags to see all content in your organization that was tagged with a particular keyword. Go to the Home page, click the little twisty next to News Feed, and select Tags.

I am quite fond of just about every features we have added to IBM Connections 3, two that I rely on to keep me current with my social networks is following and email digest.  I use “following”to keep a short list of things that I need to stay current on,  and the “daily digest”to give me one place to quickly check in on what is happening and keep noise level down in my inbox.  This allows me to stay current with a number of IBM Connections networks I participate in. 

IBM Sametime 8.5.2 Administration Guide now available (Amazon US | Amazon UK)
Social Connections II – Great to have Ethan presenting – really looking forward to it…  Includes reception at Cardiff Castle!

Episode 77, recorded on Thursday 10th November 2011.  We discuss Social Business, the London Social Business Breakfasts, IBM Benelux’s new Outside The Inbox campaign and more.


Stuart McIntyre (blog | twitter | company) & Darren Duke (blog | twitter | company)


Rooven PakirriRooven Pakkiri (twitter | linkedincompany) is a veteran of the dot.com revolution, social business evangelist, Head of Social Business at leading digital agency and IBM Business Partner Digirati. Rooven is an author and speaker on the way in which Social Business technology , adoption and usage will transform the enterprise.
 Marnix KemmeMarnix Kemme (linkedin | twitter1 | twitter2 | campaign) is former chairman of NL LUG and since Dec.2010 Marketing manager at IBM Benelux, responsible for Collaboration Solutions (formerly known as ‘Lotus’) like IBM Connections, LotusLive, Websphere Portal familiy, Lotus Notes/Domino, IBM Sametime etc.
Dale RobertsDale Roberts (twitter | company) is Client Services Director at Artesian Solutions.  Dale heads up Artesian’s implementation and consulting team implementing Performance Management solutions. Dale has been involved in Business Intelligence and Performance Management for over a fifteen years, initially specialising in financial services data warehousing deployments for major global banking and investment institutions. Prior to Artesian, Dale was with Cognos for over 7 years latterly as European Services Director. Dale has collaborated with many global businesses to help them achieve real and incremental business value from their businesses intelligence initiatives.


Lotusphere 2012

  • Abstract deadline extended until Friday 11/11/11

Social Business – overview

  • What do we understand by ‘Social Business’?
  • Where do we think the market is?
  • Is this still about the technology, or are we onto the cultural and business-focused discussion now?
  • What offerings do IBM have in the Social Business campaign? Is it just Connections, or are Portal, Quickr, Sametime etc all Social Business solutions too?

London Social Business Breakfasts

  • What are they?  Where?
  • Why did you start them?
  • What was the format?  Why so little slideware?

Outside the Inbox

  • New campaign by IBM Benelux
  • Why ‘Outside the Inbox’?
  • What’s the discussion you’re trying to start?
  • Luis Suarez features highly, tell us about his campaign?
  • Do other IBMers need to join the move to leave email?

New backup and recovery tool for Connections Communities

  • Good first step from the team. Kudos!


If you’re interested in getting started with XPages and RDBMS then check Amy Hoerle’s blog post on how to set it up.

Get your Social Business strategy right before thinking about technology

Explore activity templates in Connections for decisions.

Leave email behind today!

Lemon – expenses/receipts tracker for iOS. Free, free, free

Episode 76, recorded on Thursday 3rd November 2011.  Kathy Mandelstein and David Robinson join us to discuss Lotusphere 2012 and Connect 2012, the W3C Social Jam, RIM’s new music service and more…


Stuart McIntyre (blog | twitter | company) & Darren Duke (blog | twitter | company)


Kat MandelsteinKathy (Kat) Mandelstein (aboutme) is currently oversees worldwide marketing programs, web and events as the Director for IBM Collaboration Solutions in IBM Software and for Social Business for all of IBM. Kathy is a regular contributor to BtoB Magazine’s BtoBlog. She also serves on the Board of Directors for Social Media Club and is the Vice President of the local Austin Chapter. Previously, Kathy led the IBM Rational marketing team focused on the business value of effective software delivery. In the spring of 2011, Kathy served on the IBM Executive Corporate Service Corps in Rio de Jainero.

Kathy has been a pioneer in launching successful web and social media marketing efforts, as well as developing dedicated web communities dating back to the time that she led developerWorks and alphaWorks in addition to marketing programs to developers for IBM. Her past history includes leading various marketing, channel and Web development teams in IBM. Before joining IBM, Kathy managed one of the earliest successful retail Web sites at JC Penney. Kat holds a B.S. in Advertising with Minor in Marketing from the University of Texas at Austin and a Global Leadership MBA from the University of Texas at Dallas. She lives in Austin, Texas with her husband and pomeranian, Luna.

 David RobinsonDavid Robinson (twitter) is a software engineer at IBM, currently focused on emerging social standards, including security standards. He is a former chief programmer for a global development team and has worked with customers in a variety of industries from manufacturing to banking.  He holds a B.S. in Computer Science and an M.B.A. from Duke University.


Lotusphere 2012

  • Major details for the unititiated
    • January 15-19th, 2012
    • Disney Dolphin and Swan, Orlando (is the Yacht Club being used this year?)
  • What’s the theme this year?
    • ‘Business. Made Social’
  • What are the costs of attending? Early bird deal etc?
  • How many years constitutes an alumni  “past attendee”?
  • What has changed from previous years?
  • Social Media
  • Will students be back like last year?
  • If I want to speak, what do I do and when is the deadline?
  • When will the agenda (days, tracks, sessions) become available?

Connect 2012

  • What is it?
  • When?
    • Monday and Tuesday
  • Who’s it aimed at?
    • People on the business side that aren’t technical – all levels
  • How many do you hope to have attend?
  • Can those with a full LS12 pass attend?
    • $995 to attend just Connect
  • Will my abstract be considered for both Lotusphere and IBM Connect 2012?

W3C Jam

  • Why does social business need open standards?
  • What is the impact for a business when they use open standards?
  • What is the role of the developer when leveraging open standards?
  • Why are open standards important to IBM?
  • What is W3C?
  • What and when is the W3C Social Business Jam?
  • W3C has a great line up of special guests and moderators for the W3C Social Business Jam. Tell us about that.
  • What are the W3C Social Business Jam discussion topics?
  • Why would a business person be interested in participating? Is this going to be a technical discussion?
  • What output do you expect to see from the Jam?
  • What will be done with the Jam results?
  • How do our listeners get involved with the W3C Social Business Jam?

BBM Music announcement

  • Enough to save RIM with the cool kids?
  • Slightly odd benefits – 50 songs for $5/mon, can share friends’songs

One in three young workers priortises social media and device freedom above salary

  • Would you be the same?


#1 The Delta airlines app is a very useful app to have on your phone. I never know what time I land (unless the pilot tells me) so this little gem now lets me know. As well as when to check in.
#2 (as there are some Apple fanbois on….) If you have not yet upgraded your iPhone 4 to iOS5….DON’T. The battery life is atrocious.
#3 I was first!!!

If you want to speak at Lotusphere or Connect get your abstract submitted by November 6th – THAT IS TONIGHT!! (Tip: sharing customer stories and real life examples gives you a better shot at being selected) and if you just want to attend, be sure to register early for savings.

We want to encourage everyone to sign up and register for the W3C Social Business Jam happening next week – Nov 8 – 10.  Registration is free and you can find the link by checking the Events calendar at http://w3c.org.

Even if not attending the BP day or sessions on Sunday, fly into Orlando on Friday or Saturday.  Saturday evening events are not to be missed. (and stay Thursday too….Blogger Open – DD)

Episode 75, recorded on Thursday 26th October 2011.  We discuss IBM’s new CEO, Lotusphere 2012 abstracts and news, the London Social Business Breakfast earlier this week and more…


Stuart McIntyre (blog | twitter | company) & Darren Duke (blog | twitter | company)


Carlos CasasCarlos Casas (twitter | blog | rockteam | leonline | aboutme) is an IBM Champion and Managing Principal of RockTeam and Lotus Education Online (LEOnline.Net). RockTeam/LEO is an award-winning IBM Advanced Partner for ICS as well as an authorized training center for IBM Software.
Handly CameronHandly Cameron (twitter | blog | company) is an Enterprise Software Architect at Softchoice and an IBM Champion
Simon VaughanSimon Vaughan (twitter) Deputy IT Director at Cardiff University and IBM champion (and TWiL Virgin)


IBM announces Sam Palmisano moving to Chairman, new CEO named (IBM taps Virginia Rometty to succeed Sam Palmisano as CEO)

  • Thoughts on Virginia?
  • Is gender significant, or are we past that now?
  • How about her background in Services and Consulting?
  • How about Sam’s reign?  Positive for IBM? Continued good work of Lou Gerstner? How will he be viewed in history?
  • Do we think Steve Mills stood a chance of being CEO?
  • Where does IBM stand in terms of brand right now?
  • Good example of succession management?


  • Call for abstracts open
    • Slight confusion over fields on form
    • Thoughts on tracks?
    • Two weeks to get abstracts in (November 6th), sounds ok?
    • Will you be submitting?
  • Connect conference (was Social Business Symposium)
    • Over in Y&B
    • 2 days
    • Aimed at LOB
    • Will this one day be the bigger of the two conferences?
  • Ed queried future of Ask the PMs, put back on agenda.
  • Anything we are particularly looking forward to?
  • Wishes for LS12? What would we like to change or improve?

Social Business Breakfast (IBMSBB) event in London on Wednesday

  • Discussion-based breakfast briefing
  • Mostly vendor neutral
  • Almost no slideware
  • To be run every couple of months in the City

New Connections ECM offerings announced at IOD


MS broke Skype MP3 Recorder. Download the new version 2.1.1 that allows it to work again.

KM Camp Philly is on Dec 2 and I will be presenting a session on the impact of social software with regards to knowledge management and specifically IBM Lotus. KM Camp will be held at DeVry University in Ft. Washington, PA (just outside of Philadelphia) Register here

1) ATLUG (Atlanta) is November 10th at IBM, who is providing free lunch. I am presenting on WebSphere 101 for Lotus people, Michael Brown on the new 8.5.3 entitlements, and Lisa Duke on Quickr.
2) Take advantage of the new step up licenses for Connections!

1) If you are a Social practitioner or want to learn from others, Join the Dachis Social business council
2) If you use Connections, join the Connections user community on Greenhouse. A great resource to influence what we want to see if future versions + a chance to connect with other users and share experiences
3) Come to Cardiff on December 9th for Social Connections II – it promises to be a truly ‘Exceptional Welsh experience’
4) If your Soccer team lose by a large score, do not poke fun at rival fans and control your noisy neighbours!

1) Social Mythbusters presentation by Louis Richardson
2) How to fill in fields on abstracts form! Register speaker profiles first…

[Music this week courtesy of the Stone Roses who announced they are reforming last week. Go buy their music on iTunes!]

Episode 74, recorded on Wednesday 19th October 2011.  We discuss the latest release of the XPages Extension Library, the IBM XWork Server offering, the XPages Contest, DANNotes and more…


Stuart McIntyre (blog | twitter | company) & Darren Duke (blog | twitter | company)


Niklas HeidloffNiklas Heidloff (blog | twitter | OpenNTF blog) is is an architect in the IBM Lotus Domino development team and leads IBM’s engagement in OpenNTF including XPages.info.
Martin DonnellyMartin Donnelly (linkedin) is a software architect and tech lead for the XPages runtime team in IBM Ireland and has worked on all three XPages releases from Notes/Domino 8.5 through 8.5.2, Prior to this, Martin also worked on XFaces for Lotus Component Designer and on JSF tooling for Rational Application Developer. In the 1990s while living and working in Massachusetts, he was a lead developer on Domino Designer. Now, once again based in Ireland, Martin lives in Cork with his wife, three daughters, and two greyhounds. When pressed, he confesses to playing soccer on a weekly basis, and salmon fishing during the summer when the opportunity presents itself.
Chris ConnorChris Connor (company | twitter | blog | linkedin) is a Consultant / Developer in XPages, Mobile, Eclipse, Java. Worked with Lotus Notes and Domino for 16+ years. Based in Hamilton (just outside Glasgow) in Scotland. Works for customers throughout the UK.


XPages Extension Library update 

  • What is the Extension Library?
  • Why did IBM release this as an extra library?
  • What’s new in the release?
    • Mobile controls
    • Social Enabler
    • Extlib tooling plugin for Designer
    • New discussion and teamroom template
    • Upgrade to support accessibility and localization
  • What version of Notes/Domino is required?
  • What happens to the Mobile Library?
  • How does the Extension Library get deployed and how does support work?

Reflections on IBM XWork Server launch 

  • What has the reaction been like from customers?
  • Beyond the 4×4 and 8×8 restrictions the response has been overwhelmingly positive.

Uplift parts for Connections entitlements announced 

  • Just 60GBP list price
  • Effectively discounts Connections sales into N/D customers by ~40%
  • Difficult to know how to handle customers where only some of the users need the uplift

XPages Contest 

  • Goals: Mobile apps or social applications
  • Awards: 3 iPads/iPhones/vouchers and 1 Lotusphere 2012 ticket
  • Deadline for submissions: 12/02/11

XSnippets – Next Generation of the OpenNTF Code Bin 

  • Contributors: Frank van der Linden, Serdar Basegmez, Bruce Elgort, Niklas Heidloff
  • Other goal: Document how we do things, not only the results

DANNotes coming soon 

  • Niklas, Chris and Stuart all speaking there
  • 23-24 November, 2011 in Korsor, 75 minutes West of Copenhagen


Lose hours and hours (via twitter, sorry can’t recall who) – http://www.drawastickman.com/

http://xpages.info/videos has 10 hours of free XPages videos

New books:
XPages Extension Library – ETA April 2012 (Amazon US | Amazon UK)
XPages Portable Command Guide: A Compact Resource to XPages Application Development and the XSP Language – ETA January 2012 (Amazon US | Amazon UK)

Look at building XPages apps more around java instead of SSJS.

SocialNotes – fixed price deployment of Connections Files & Profiles for Notes/Domino customers

[Music this week courtesy of the Stone Roses who announced they are reforming yesterday. Go buy their music on iTunes!] 

Episode 73, recorded on Friday 14th October 2011.  We discuss the the role of an analyst, the state of the social collaboration marketplace, the new Connections entitlements for Notes/Domino customers and much more…


Stuart McIntyre (blog | twitter | company) & Darren Duke (blog | twitter | company)


Alan LepofskyAlan Lepofsky (blog | twitter | company) lives in Toronto and work as an analyst at Constellation Research where he covers the collaboration software industry. Alan plays a lot of sports, loves to travel on adventurous vacations and tries to take a few good photos along the way.  Prior to joining Constellation in Oct 2011, Alan was Director of Marketing at Socialtext (from June 2008).  Before that, he worked at IBM for 14+ years.


Just moved to Constellation Research Group from Socialtext 

  • Why the move to analysis and research?
  • What does the role entail?
  • What does Constellation do differently?
  • What did you learn from your time at Socialtext?
  • Did working for smaller software house give you any new perspective on working for IBM?

The state of the union 

  • First up, what do you call ‘it’? (Enterprise2.0, Social Business, Social Collaboration, Collaboration?)
  • Where do you see social collaboration today?
  • Where do you see adoption?  Who gets it?

Connections entitlements now available to all Notes/Domino customers on maintenance 

  • What’s your perspective on this?  Good move?
  • Do you think it will hit or help full Connections rollouts?

XWork Server 

  • Domino a good platform for Social apps?

Will you be blogging? 


Sorry no tips this week – they’ll be back in the next episode!

[Music this week is by Pomplamoose, taken from the track ‘Centrifuge’.  Get it and more from their site at pomplamoose.com or on iTunes!] 

Episode 72, recorded on Thursday 7th 2011.  We discuss the passing of Steve Jobs, IBM’s new XWork Server offering, the release of Notes/Domino 8.5.3 and its new entitlements, Lotusphere 2012 and more…


Stuart McIntyre (blog | twitter | company) & Darren Duke (blog | twitter | company)


Tim ClarkTim Clark (blog | twitter | company) has been working in the Information Technology industry since 1987 and has a wealth of experience in all sorts of areas. From September 2011 Tim became the Technical Services Manager for GSX Groupware Solutions. Tim is enjoying his new role immensely and gaining new skills, talking to customers and learning a new product set.  For the previous 17 years Tim was working for IBM UK in customer support, technical sales and business partner technical roles. Tim has specialised in Lotus technologies and has a gained a reputation for being the go to technical person for the business partner community. Tim is an accomplished speaker and for the past 2 years he has co-presented the extremely popular XPages session in the Lotusphere Show and Tell track. Since it’s launch Tim has been enabling business partners all over Europe on Lotus XPages. Tim is also a Lotus Certified Professional (Domino Administrator) and a RedHat Certified technician. When not working Tim is passionate about playing rugby, riding his motorbike, playing drums and spending time with his new family.
Julian WoodwardJulian Woodward (blog | twitter | company) has been working in IT since 1987. He started as a C and Assembler developer, moving through Clipper (remember that?!) to Lotus Notes 3 and all subsequent versions. He’s seen the world from the ISV, customer and partner perspectives, and has lived in London his whole life (so far). In 1995-6 Julian did a Post-Diploma course in singing at the Guildhall School of Music and Drama in London …but the lure of IT was strong, and he returned to work for a business partner before setting up Axiot in 2005. He’s still primarily working as a developer, in Lotus Notes/Domino and Microsoft C#, SQL-Server, etc. He is a member of the London Developer Coop, and Axiot is a Penumbra Group company. Julian is a keen Facebooker, a reluctant Tweeter, an occasional blogger and an on-the-fence GooglePlusser. He’s passionate about music, singing, real ale, real cheese, his wife, rugby (watching, not playing) and his children. Although not necessarily in that order.
Larry HawesLarry Hawes (blog | twitter | company) is the Principal and founder of Dow Brook Advisory Services, where he advises enterprise software vendors on product roadmap, positioning and messaging, go-to-market, and merger and acquisition strategies. Larry is also an internationally recognized expert on the application of information management technologies to drive high-value business transformation. His research and consulting work is focused on collaboration and knowledge management practices in the technology domains of enterprise social software, unified communication and collaboration, enterprise portals, document and content management, and business process management.  Larry’s previous work experience included three and a half years as an analyst and consultant at Delphi Group and almost five years as an IBM consultant and program manager. Most recently, he was Lead Analyst, Collaboration and Enterprise Social Software at the Gilbane Group. Larry holds a BA in Music from the University of Wisconsin-Whitewater and a MA in Historical Musicology from the University of Michigan. He earned the MBA degree, with honors, at Babson College. He lives on a beautiful property abutting the Dow Brook Reservoir in Ipswich, MA with his wife, two sons, a dog, and a cat.


RIP Steve Jobs

  • An incredibly sad day
  • What has Steve Jobs meant to us?
  • What did he do that has made a difference to our careers in tech?

IBM XWork Server released

  • Sans “Lotus”(Domino without the ‘Lotus’or the ‘Notes’?)
  • Good name?  Anyone else struggling with the singular?
  • Larry, any thoughts on how this competes with MS and others?
  • ISVs – will they show interest?
  • $2,000 per year every year

Lotus Notes and Domino 8.5.3 released

Lotusphere 2012 Registration Open

  • Who’s going
  • Abstracts are MIA right now. Are they cutting it close?

Apple iPhone 4s


Don’t take a week off. You really don’t want to come back 😉

Don’t believe the hype. Apple is a prime example this week. Also OSX Lion is rubbish, but Apple will tell you otherwise. ;o)

If you use OS/X Lion, you can implement the reverse scrolling direction on Windows using XMouseButtonControl freeware from http://www.highrez.co.uk/.

Honor Steve Jobs’life by following his example. Believe in your talents and live your life on the edge.

Steve Jobs’ address at Stanford.  And my real tip… Notes/Domino customers – implement Profiles and Files now.  Perhaps even using SocialNotes offering!

[Music this week is by Pomplamoose, taken from the track ‘Centrifuge’.  Get it and more from their site at pomplamoose.com or on iTunes!]

Episode 71, recorded on Friday 30th September 2011.  We discuss Sandy’s new ‘Get Bold’ book, the adoption of Social Business, the role Lotus has to play in IBM’s Social Business strategy, how IBM has learnt from the Lotusphere 2011 OGS and much more….


Stuart McIntyre (blog | twitter | company) & Mat Newman (blog | twitter | company)


Sandy CarterSandy Carter (blog | twitter) is a recognized leader in social business, a best selling author, and one of the most influential women in Web 2.0 technology.  As IBM Vice President, Social Business Evangelism and Sales, she is responsible for setting the direction for IBM’s Social Business initiative, a $200B market opportunity. Her numerous industry awards include: “Brand Leader of the Year” from the World Brand Congress, “Top 10 Women in Social Media” from Altimeter Group and Fast Company’s “Most Influential Women in Technology.” She is an avid social business evangelist, blogger, and twitterer. She holds an MBA from Harvard and a Bachelor of Science degree in math and computer science from Duke University.



  • VP of Social Business Evangelism – What exactly does that mean?
  • What have been your highlights of the first year in the job?
  • How have you found it – specifically interaction with the community?

Get Bold adThe book

  • Why did you write the book?
  • Why ‘Get Bold’?
  • Is the timing right?
  • Who should read the book?

The AGENDA methodology

  • Can you outline the key elements in the AGENDA methodology? How did this come about?
  • How essential is it to have the ‘right’culture in place?
  • In the section on Gain Social trust, you write extensively on building relationships – what approaches would you recommend considering ‘internal’social compared with ‘external social’?
  • How does engagement work for B2B organisations?
  • “Business processes are the ‘soul’of your company – to truly be a Social Business, you must embed social into your soul.’ Is that the key, that an organisation needs to add social into their business, not try to change the business into a social business?
  • You mention 48 hours being too long to respond in a social world, does that mean businesses must plan for every eventuality before they engage in social to ensure they are able to handle any situation that arises?
  • What does ‘Return on Everything’mean?  Have businesses accepted this, versus a strictly financial ROI analysis?
  • Recognition of audience feedback during LS11 OGS – what part has this played in the organisation of this year’s conference?
  • Much of the focus of the book is on external social business, yet IBM’s most well known solution of Social Business is primarily an internal tool (IBM Connections).  What can internal social offer the business? How ‘big’does a business need to be before it needs to or can get social internally?

Future of email

  • Phil Salm wrote an excellent blog post earlier this week that pointed out the obvious and gained a lot of attention – Email is still ubiquitous, by pushing Social, could IBM be seen to be foregoing the email market too early?


  • Sandy, you’re famous for your blue jacket – Now that Mary Beth Raven has departed, will you take on the yellow shoes?
  • Is the old Lotus brand (now IBM Collaboration Solutions) still core to the Social Business vision (as it was in 2010/2011), or is it more about Analytics and Business Intelligence now?

Looking forward to 2012

  • What are you expecting to be the major trends in Social Business to be in the next year?


With the star of this weeks TWiL being Social Sandy how could I not mention WildFire! the Social Plug-in for Lotus Notes, post your status and get your activity streams from all the major networks, including IBM Connections, Sametime, Twitter, Facebook and Linkedin delivered right into your Social Dashboard – Lotus Notes, see http://wildfire.openntf.org for details and to get the latest download.

On Sandy’s behalf – buy the book! (Amazon US paperback | Amazon US kindle | Amazon UK paperback | Amazon UK kindle)

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