Month: December 2010

Episode 29, recorded Thursday 2nd December 2010, discussing Enterprise 2.0, collaboration styles, evangelism, Twitter’s effect on community behaviour and more…

Please note: we have started to put times in the show notes for when we start to discuss each topic, in order to make it easier to fast-forward through the show to the topics that are of particular interest.  If you would like us to produce an enhanced podcast (AAC format) version of the show with multiple chapters to cover the individual chapters, please do let us know.

Also, we have made the decision to move to recording this show on Thursdays from this point forward, in order to allow additional time to get the podcast produced and still release on a Friday in time for the commute home (in Europe and America at least). Hope this meets with your approval!

This does mean that in this case we recorded before the first Lotusphere abstract confirmations were emailed out late on Thursday – we mentioned this on the podcast…

Hosts

Stuart McIntyre (blog | twitter | company) & Darren Duke (blog | twitter | company)

Guests

Luis Suarez (blog | twitter) has been working at IBM for the last 13 years, specialising in the areas of Knowledge Management, Collaboration, Community Building, Learning and Social Computing / Enterprise 2.0. He is currently working as a Social Computing Evangelist within the Software Group, under the BlueIQ team, with the joint mission of helping accelerate the adoption of social software within IBM. In my spare time, I took on the challenge of living “A World Without Email”nearly three years ago, ditching corporate email and instead relying more heavily on social software tools.

Susan Scrupski (linkedin | facebook | twitter) is founder and Executive Director of The 2.0 Adoption Council, a Dachis Group company. The 2.0 Adoption Council is a peer-based, information-sharing private community interested in the latest concepts, best practices, case studies, and helpful tips associated with executing socio-collaborative strategies and projects in the large enterprise.  Susan has been analyzing the IT Services market for 20  years, with her insights having been featured in industry research, as well as mainstream media such as The New York Times, Businessweek, The Wall Street Journal, and CNBC. Her interests are in Enterprise 2.0 and the next generation web. Susan is on the advisory board of the Enterprise 2.0 Conference, blogs for the Enterprise Irregulars, and spends most of her time supporting the council members in their efforts to evangelize social business in their own organizations.

Luis Benitez (blog | twitter ) is one of the Social Software Product Managers at IBM.  He’s been with IBM for 9 years and loves to promote the concept of accelerating innovation in the workplace by socializing.

Topics

Luis Suarez – Enterprise 2.0 Internal Evangelist of the year (03:58) 

• Congratulations
• What does it mean, who awarded it?
• What was the prize?
• What do you do inside IBM?

What is ‘Enterprise2.0’? (14:14) 

• There are lots of terms being introduced – Enterprise2.0, Social Computing, Social Media, Social Collaboration, now IBM is pushing Social Business (seems to be the key theme for Lotusphere) – What is special about Social Business?
• Do organisations get it?
• Do you need the right corporate culture to allow Enterprise2.0 to thrive?
• Do we need to do more to make the transition more obvious for ‘traditional companies’or those with ‘traditional working styles’?

‘Evangelism’(43:57) 

• Why do we need to evangelise about technology?
• Were there ‘email evangelists’or ‘CRM evangelists’? Or is ‘evangelism’new to Social Computing?
• Should we be having fun at work?
• If someone ‘gets’Enterprise2.0 (or social computing) and wants to promote its use in organisations, how do they go about it?
• If someone wants to promote use of other technologies (say XPages, or CRM), are the techniques broadly similar?

Twitter ‘is a severely anti-social means of communication.‘ (1:07:20) 

• ‘It engenders terrible behavior among people who would otherwise be at least cordial, if not outright friends. It affects our message. It makes us segregated. It makes us mean. It makes us bullies.’
• Discuss!

Lotusphere 2011 coming soon (1:20:14) 

• What would make Lotusphere more social?
• What can we learn from other conferences?

Domino Collaboration Express to allow clustering from Ed Brill (1:23:05) 

• Will customers appreciate this move?
• Is Directory Assistance the next “barrier”to fall?

Tips (1:24:16)